The Plesk’s main function is simplified administration of hosted websites, mailboxes, and other network resources. As a reseller, you can use leased hosting resources for your own needs as well as for selling these resources to customers. For example, you can set up your corporate website or mailbox on the Plesk server. To set up your own hosting account, create a subscription in Plesk by clicking Subscriptions > Add New Subscription. Then provide a domain name for this subscription, specify access credentials, and choose a service plan and add-ons if you need them. The subscription will appear in the list on the Subscription page together with your customers’ subscriptions. To start creating your website or to edit the subscription settings, click the Manage in Customer Panel link next to the subscription’s name. A list of operations available to you in the Customer Panel is provided in the table below.

Helping Customers Manage Their Subscriptions

Your customers will have different levels of technical expertise and, therefore, may have problems with managing certain settings of their subscriptions. To assist your customers, you can log in to the Customer Panel under a customer’s account and edit their websites and subscription properties as if they were your own. To start managing a customer’s subscription in the Customer Panel, find the subscription in the list on the Subscriptions page and click Manage in Customer Panel.

Operating in Customer Panel

Operations related to managing hosting accounts, such as managing website content, adding and removing mailboxes, changing hosting settings, and so on, are available to you in a separate interface called the Customer Panel.

The sections of this chapter explain how to perform hosting operations in the Customer Panel. The instructions are applicable to your own subscriptions and subscriptions of your customers. This means that when we say your website, your subscription, and so on, we imply both your own and your customers’ websites or subscriptions. The table below lists the sections of this chapter and briefly describes what you can learn from them.

Section Description
Quick Start with Plesk Explains the workflow of setting up a website and a mail account in the Customer Panel.
Customer Account Administration Explains how to view and manage account settings, subscriptions, invoices, and resources in the Customer Panel.
Websites and Domains Explains how to create websites, fill them with content, add applications, and configure subscription properties related to websites and domain names.
Creating Sites with Presence Builder Provides instructions on creating websites using Presence Builder - a visual website editor coming in a bundle with Plesk.
FTP Access to Your Websites Explains how to set up access to websites using FTP for subscribers and additional users.
Mail Settings Describes how to set up mail accounts and configure mail settings under subscriptions.
Scheduling Tasks Provides instructions on configuring Plesk to automatically run scripts at specific times.
Website Databases Explains how to use databases under subscriptions: create databases, import existing ones, or access external databases.
Backing Up and Recovering Websites Provides instructions on backing up and restoring the data of certain hosting subscriptions on behalf of subscribers.