Converting Resellers into Customers

The convert-to-customer operation is used to convert a reseller into a customer.

Resellers without subscriptions are converted to customers without subscriptions. Only contact information and login credentials are preserved; all resource allotments are reset.

Each subscription of the newly converted customer account is either subscribed to a specified service plan, or becomes a custom subscription inheriting all settings of a reseller subscription, except in cases when a subscription had unlimited resources but they were limited for the reseller account. In such cases, each subscription is allocated the amount of resources that remain unused by the reseller account.

Request Packet Structure

A request XML packet that switches a reseller account to a different reseller plan includes the convert-to-customer operation node:

<packet>
<reseller>
   <convert-to-customer>
   ...
   </convert-to-customer>
</reseller>
</packet>

 

The convert-to-customer node has the following graphical representation:

Request Sample

A request packet that converts a reseller account with ID 5 into a customer looks as follows:

<packet>
<reseller>
   <convert-to-customer>
      <filter>
         <login>reseller1</login>
      </filter>
	   <plan-name>Default Domain</plan-name>
   </convert-to-customer>
</reseller>
</packet>

Response Packet Structure

The convert-to-customer node of the output XML packet is structured as follows:

Response Sample

A positive response can look as follows:

<packet version="1.6.7.0">
  <reseller>
    <convert-to-customer>
      <result>
        <status>ok</status>
        <filter-id>reseller1</filter-id>
        <id>5</id>
      </result>
    </convert-to-customer>
  </reseller>
</packet>